It all went smoothly with this panel of specialist personal injury solicitors who seemed to be working in my best interests. I did the whole thing over the phone, although I have heard the regional claims manager will make a free home visit if you are injured or indisposed or would just like to meet someone from the company face to face. There was no paperwork for me to wrestle; they handle all of that. The long and short of it is that I was paid ?25 000 in compensation after commission, which did not repair the damage done to my neck but it made bearing the medical costs easier and gave some satisfaction. Please remember these Personal Injury Specialists for future reference.